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| Payment / Shipping / Fulfillment |
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| • Please plan ahead, orders received by 12pm Pacific (US) usually ship within 24 - 48 hours. |
| • Bank issued Visa / MasterCard / Discover / American Express / PayPal, No "Rewards" Cards |
| • Credit Card will be "authorized" during checkout, then "charged" when we ship your order |
| • FedEX for US Customers (shipping calculated at checkout) |
| • Washington State Residents subject to 8.9% State Sales Tax |
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| International Orders |
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| • Orders will be shipped in 48 to 72 business hours |
| • Customers must provide Channel360.com with a FedEX account number for FedEX® International Priority |
| • All payments through the PayPal option within the Channel360.com Shopping Cart |
| • Credit cards will not be accepted, PayPal Only ! |
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| Customer Return Statement |
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15% restocking fee charged on all returned products.
Please contact sales -at- channel360.com to apply for an RMA number. Software cannot be returned. All returned products are subject to a 15% restocking fee. All product must be INSURED upon return shipment.
If a package is sent back uninsured, and is lost or damaged, Channel360.com will not be responsible for that product and will not be able to issue any return, credit or exchange.
All products must be unused, in new condition, packaged as they were received and must include all shipping materials.
A correspondence for the return must accompany the product. This should include the date, RMA#, full shipping address, credit card information, copy of the original invoice and reason for return.
Once the product is returned to Channel360.com, a seven day processing time is standard.
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